What is a VoIP ? Many people wonder what VoIP is without realising that they’ve probably used the technology in the past, making calls through Skype, FaceTime or any of the free, internet calling programmes out there.
If you’re a consultant yourself, here are five benefits you can expect by using a VoIP solution for your day-to-day operations.
1. Communicate with ease wherever you are
With a VoIP phone, you won’t miss a call when you’re away from your desk or home. All you need to do is make sure your work phones have the right software installed.
2. Keep a record of your conversations
As a business consultant, you may have encountered many instances where you have a large influx of calls and don’t have the manpower to answer every call as they come.
With a fully-fledged VoIP system, you can track down every call that comes in, listen to any messages callers have left, and follow up with them as soon as possible.
With VoIP, you can also record the calls you have with clients and refer back to them whenever you want. These recordings will help you provide next-level client service and personalise how you interact with each client in a way that improves your service delivery.
3. Lower costs per call
VoIP relies on the internet, which means it doesn’t come with the prohibitive costs that apply to the usual calls you make or text messages you send.
Instead of using the telephone line, all communication data is turned into packets and sent over the IP network.
Placing calls over landlines can be expensive—especially if they are long-distance calls. With VoIP services, however, you only pay for the call data you use, making international calls significantly cheaper.
4. Collaborate and conference call with ease
It may be possible to make conference calls using a traditional phone system, but you’ll require the right technology and need to be prepared to pay exorbitant call charges.
Without the need for dedicated phone lines, VoIP simplifies conferencing for business consultants.
Conference calls are a feature native to a VoIP platform, making it easier and cheaper to host conference calls. VoIP services also facilitate video calling, helping you stay in touch with your teams, wherever they are, without needing to pay for other subscriptions and services like Zoom.
5. VoIP improves productivity
VoIP improves productivity for business consultants by eliminating phone tag, a phenomenon that occurs when two people are trying to call each other but are unable to connect. Phone tag only leads to increased frustration, wasted time, and costly communication lags.
With VoIP, phone numbers can be programmed to ring on multiple devices before proceeding to voicemail. This reduces the likelihood of phone tag, improving connectivity and productivity significantly.
Make the transition to VoIP and enjoy increased customer satisfaction
Business consultants can enjoy major benefits by investing in a VoIP phone. Not only can VoIP help you improve internal processes, but also improve how you deal with clients and close bigger and better deals.
Don’t risk being left behind or let the pandemic impact your business activities. Integrate VoIP services into your consulting business and take your business to the next level.
